Your first reply, in five minutes.
Five steps from a fresh account to a sent reply. Each step links to the FAQ if you want more detail.
Sign up
Head to /signup and pick Google SSO or an email magic link. No credit card. We don't ask for DNS changes.
Know the four nouns
Everything in AcornReply nests inside these four. You'll see them in the URL and in settings — worth a 30-second skim now.
- Organization
- Owns billing and members. Usually one per company.
- Workspace
- A single inbox. Spin up more than one if you run multiple brands.
- Conversation
- A thread with one customer. Lives inside a workspace.
- Message
- Each email or form submission inside a conversation.
Create your workspace
Right after signup, the first admin names the workspace (your team or brand) and picks a slug. The slug becomes your inbound address and your hosted contact URL — pick it carefully, but you can rename later.
Teammates invited after this skip the create step and land straight in the inbox.
Let customers reach you
Open Settings → Contact form & embed for three copy-paste options. All three feed the same inbox.
- Hosted link
A public URL on your subdomain. Share it anywhere — email signatures, social bios, footers.
- Iframe embed
Inline form on your site. Auto-resizes to fit. Survives a workspace rename.
- JS snippet
Slide-out chat button in the bottom-right. One `<script>` tag, no build step.
Forwarding email works too — every workspace has a per-tenant inbound address. All channels → · Embed details →
Invite teammates
Open Settings → Members, enter an email, pick admin (manages billing, members, workspace settings) or member (works the inbox). They get a magic-link invite.