AI-draft time-savings calculator
Estimate the hours and dollars AI-drafted replies save your team.
Estimating the ROI of AI in customer support comes down to one question: how much time does an AI-drafted first reply save, multiplied by how many replies you send. When AI writes the first version and a human edits and sends, the saving is the minutes your team no longer spends starting from a blank box. Enter your weekly volume, the time a reply takes today, and how much of that drafting AI removes, to see hours saved per week and dollars saved per year. This is the lever Acorn Reply pulls: every reply arrives pre-drafted in your voice, so the same team clears more tickets in less time.
Drafting with AI could save your team about $10,400 a year — around 347 hours back on replies.