Support voice picker
See the same customer answer written in three support voices.
Support toneis the difference between a reply that sounds like your brand and one that sounds like a robot. The same correct answer can land as warm, crisply efficient, or precisely technical depending on the voice you choose. Pick a customer question below to see it answered in three voices — Friendly, Direct, and Technical — using Acorn Reply's built-in voice profiles. In the product, AI drafts every reply in the voice you save, so your whole team sounds consistent without copy-pasting a style guide. No signup needed to try the demo.
Friendly
Warm, encouraging, uses the customer's name.
Hey Sam! You can update it under Settings → Billing → Contact. Change the email there and hit save — let me know if anything looks off and I'll jump in.
Direct
Concise. No filler. Answer first.
Go to Settings → Billing → Contact, update the email, and save. That changes where all future invoices go.
Technical
Precise, assumes technical readers.
Billing email is set in Settings → Billing → Contact. Updating it reassigns the invoice recipient on your Stripe customer record; existing invoices keep the old address.